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Table of contents
  • Accepted Payment Methods
  • Payment Security Measures
  • Troubleshooting Payment Issues
  • FAQs
    • Related articles

    Understanding Payment Methods & Security

    Last updated February 11, 2025

    Accepted Payment Methods

    We support the following payment methods for a seamless checkout experience:

    • 💳 Credit/Debit Cards – Visa, Mastercard, American Express, and more
    • 🏦 Net Banking & UPI – Available for select banks
    • 💸 Digital Wallets – Apple Pay, Google Pay, and PayPal
    • 💰 Cash on Delivery (COD) – Available in select regions
    Tip: Save your preferred payment method under My Account > Payment Methods for a faster checkout experience.

    Payment Security Measures

    We take security seriously! Here’s how we keep your transactions safe:

    ✅ SSL Encryption – Protects your payment details during checkout

    ✅ Two-Factor Authentication (2FA) – Extra verification for high-value transactions

    ✅ Fraud Detection Systems – Monitors suspicious activity in real-time

    Your payment details are never stored on our servers.

    Troubleshooting Payment Issues

    💡 Transaction Declined?

    • Ensure your card details are correct.
    • Check with your bank for any restrictions.
    • Try an alternate payment method.

    💡 Charged But Order Not Confirmed?

    • Sometimes, payments take a few minutes to process.
    • If you don’t receive an order confirmation within 30 minutes, contact our support team.

    💡 Refunds Not Showing?

    • Refunds typically take 5-7 business days to reflect in your account.
    • If delayed, check with your bank or payment provider.

    FAQs

    1. Do you accept international payments? Yes, we accept international cards and payment wallets. Currency conversion may apply.
    2. Can I save my card details for future orders? Yes, securely store your card for faster checkout under your account settings.
    3. What should I do if my payment is stuck? Wait for a few minutes, refresh the page, and try again. If the issue persists, contact support.
    4. Are there any extra charges for certain payment methods? No, but your bank may apply foreign transaction or processing fees.
    5. How do I request a refund? Refunds are processed automatically after cancellations or returns. Check your account for updates.

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