How to Change Your Delivery Address After Placing an Order
Last updated February 11, 2025
Can You Change the Delivery Address?
Once an order is placed, address modifications depend on the logistics provider and the package’s status. Some carriers allow changes before the item reaches the final delivery hub, while others may require you to pick it up from a local facility.
Steps to Change Your Address
- Check the Order Status
- If your package hasn’t been shipped, you can edit the address in the retailer’s order management system.
- If the order is already in transit, changes may have limitations.
- Contact the Logistics Provider
- Visit the carrier’s website and look for "Modify Delivery" or "Change Address" options.
- Some carriers allow address changes through their customer portal.
- Request a Hold at a Pickup Location
- If the address can’t be changed, you may be able to request a hold at a nearby courier facility for pickup.
- Bring a valid ID when collecting your package.
- Confirm the New Address
- Ensure the new address is accurate and complete to avoid further issues.
- Double-check your ZIP code, street name, and apartment number.
- Monitor Tracking Updates
- Keep an eye on tracking status to see if the new address has been updated.
- If the carrier cannot make changes, they may attempt delivery to the original address.
Situations Where Address Changes Are Not Allowed
| Scenario | Address Change Allowed? | Alternative Solution |
| Order not yet shipped | ✅ Yes | Edit directly on the retailer’s website |
| Shipped but not yet out for delivery | ⚠️ Sometimes | Contact the carrier for assistance |
| Out for delivery | ❌ No | Request package hold at a pickup location |
| Delivered to the wrong address | ❌ No | Contact support for further action |
FAQs
- Can I change my delivery address after the package is shipped? Some carriers allow it, but it depends on the package’s status.
- How do I request a hold for pickup? Check the courier’s website or app for options like “Hold at Facility” or “Pickup Request.”
- What if my package was delivered to the wrong address? Contact the carrier immediately to investigate and retrieve the package.
- Will I be charged for changing my address? Some logistics providers may charge a rerouting fee.
- Can I update my address for all future shipments? Yes, updating your default address in your online shopping accounts can help avoid future issues.
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